Emergency Flood Damage Restoration in Kent

First, ensure everyone's safety - don't enter if there's risk of electrical hazard or structural damage. If safe, stop the water source if possible, turn off electricity at the mains, and call us immediately. Don't try to remove water yourself - we have industrial equipment for safe, efficient extraction.

Typically 1-4 weeks depending on the extent of damage. Initial water extraction and emergency work happens within hours. Structural drying takes 5-14 days. Repairs and restoration follow once everything is thoroughly dry. We'll give you a realistic timeline after assessment.

Often yes, depending on the type of furniture and how long it was submerged. Solid wood furniture can often be dried and restored. Upholstered items depend on the water type - clean water damage is more salvageable than sewage contamination. We assess everything and salvage what's possible.

Not always. We use professional drying equipment and moisture meters to dry floors thoroughly. Solid wood floors can often be saved if dried quickly. Laminate and some engineered floors may need replacement. We always try to save what we can to minimize costs.

Yes, absolutely. We provide full documentation including photos, moisture readings, and detailed scope of work. We can liaise directly with your insurer and loss adjusters. Our professional documentation often helps claims proceed more smoothly.